Grey and Maroon Pure Muslin Suit with Silk Dupatta and Pathni Work

Return & Refunds

At Laadli, we strive to provide high-quality products with exceptional craftsmanship. Please note that we do not offer returns or refunds on any orders.

However, in the rare case that you receive a damaged or defective product, you must provide an unboxing video as proof. Without this video evidence, we will not be able to process a replacement.

Once the replacement is received, it will be verified based on the unboxing video. Upon successful verification, a new product will be arranged and dispatched within 5 working days. Delivery may take an additional 3–4 days.

To report a damaged item, please contact our customer support within 24 hours of receiving your order. Once the replacement is received, it will be verified based on the unboxing video. Upon successful verification, a new product will be arranged and dispatched within 5 working days. Delivery may take an additional 3–4 days.

We appreciate your understanding and support!

Our standard order processing time is 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Delivery time ranges between 2-3 days after dispatch for Delhi (NCR) and 3-5 days for the rest of India. This time frame might be affected due to public holidays, natural calamities & other unavoidable circumstances.

Once your order has been shipped, you will receive a confirmation email from us which will include a tracking number that can be used to track your order. Please allow 48 hours for tracking information to become available.

If you have any further questions, please don't hesitate to contact us at laadliofficial@gmail.com